Portable Steam Sauna,Personal Home Spa Room,Steamer,Sweat Tent,Pop up Full Size indoor Foldable Wet Sauna,One Person Sauna for Home,Used below 5.6ft

Is the steam generator not functioning?

The steam generator is equipped with a built-in protection function to prevent overheating and dry burning. If the water level becomes too low, the power supply will be automatically cut off, and the power indicator will turn off. After a 20-minute interval, it will automatically recover and can be used again once the water has been refilled. If the issue persists and the steam generator does not function properly,

please utilize the internal messaging system to request a replacement.

Why did the lid crack?

If you wish to add essential oil, please use a small round white box provided for this purpose. Avoid adding essential oil directly to the water, as improper use can cause the lid to crack.

What should I do if the product I received is not working or damaged?

If you encounter any issues with the product not working or being broken upon arrival, it is likely a result of the transportation process. We apologize for the inconvenience caused and will arrange an immediate replacement for you.

What should I do if the temperature doesn't meet my expectations during use?