About this product
Warranty Typesupplier warranty
Product description
Frequently asked questions:
Is the steam generator not functioning?
The steam generator is equipped with a built-in protection function to prevent overheating and dry burning. If the water level becomes too low, the power supply will be automatically cut off, and the power indicator will turn off. After a 20-minute interval, it will automatically recover and can be used again once the water has been refilled. If the issue persists and the steam generator does not function properly.
please utilize the internal messaging system to request a replacement. Why did the lid crack?
If you wish to add essential oil, please use a small round white box provided for this purpose. Avoid adding essential oil directly to the water, as improper use can cause the lid to crack.
What should I do if the product I received is not working or damaged? If you encounter any issues with the product not working or being broken upon arrival, it is likely a result of the transportation process. We apologize for the inconvenience caused and will arrange an immediate repl
What should I do if the temperature doesn't meet my expectations during use?
The temperature experienced during use depends on the current ambient temperature. If the area is cold, we highly recommend using our combination package or purchasing an additional steam generator. Typically, two steam generators are used simultaneously to achieve a more significant thermal effect.
Portable sauna steam home spa Package include:
Remote Control x1 (No include battery,remote control
battery model:CR2025 Lithium 3V)