Special Premium Dutch process cocoa or Dutched cocoa is cocoa that has been treated with an alkalizing agent to modify its color and give it a milder taste compared to "natural cocoa" extracted with the Broma Process. It forms the basis for much of modern chocolate, and is used in ice cream, hot chocolate, good for champorado and baking. Delivery: We ensure that all our products are packed and shipped in good condition. Once package is turned over to the couriers, the condition of your orders is no longer our liability. We hope you understand. If you have any question, don't hesitate to message us. Thank you!!! Happy Shopping .