Some accidents are beyond our control. But we ship your item in good condition and we do our best when it comes to packaging. We also understand that as a buyer, please send it to us, please don't rant and PM bad reviews and prices right away so we can take care or do our best. =) If you have any questions, please contact customer service, we will serve you(^_-)
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*All our items are as stated in their description. *These items are 100% new and we offer the best products at the best prices. Like and follow us for updates! ^__^ Happy