•Q: Is it safe to use the TYMO Porta on wet hair?A: No, it's recommended to use the tool exclusively on dry hair to prevent potential damage to both the hair and the product.
•Q: How long does the TYMO Porta Hair Brush take to charge fully?A: The TYMO Porta charges up to half its battery in about 90 minutes. For a 100% charge, it needs 2-2.5 hours.
•Q: On a full charge, how long is the TYMO Porta's battery life?A: The TYMO Porta can last up to 30 minutes, with the duration varying based on your chosen temperature setting.
•Q: Can I remove the TYMO Porta's battery for charging?A: No, the TYMO Porta comes with an integrated battery, which requires a Type-C charger for powering up.
•Q: Does the TYMO Porta Hair Straightening Brush support international voltage standards?A: Yes, the TYMO Porta is dual voltage compatible, supporting 100V to 240V.
•Q: How quickly does the TYMO Porta reach its operational heat?A: The TYMO Porta heats up to 395°F/200°C in a swift 2 minutes and 30 seconds.
•Q: Can I travel with the TYMO Porta in my hand-carry?A: Yes, the TYMO Porta is hand-carry friendly and usually check-in compatible. However, airline policies differ, so it's wise to verify with your carrier.
•Q: What should I do if my TYMO Porta doesn't turn on?A: Ensure you've unplugged the flight mode plug or charger. Then, press and hold the power button for a couple of seconds.
•Q: Should my hair be dry before using the TYMO Porta?A: For the best results with the TYMO Porta, always start with dry hair.
•Q: How do I ensure the TYMO Porta reaches its maximum heat?A: When the TYMO Porta reaches your set temperature, the heating indicator stops flashing. For thicker hair, the highest setting of 395°F/200°C is recommended.
•Q: Can the TYMO Porta handle curly hair types?A: Absolutely! The TYMO Porta is adept at straightening diverse hair types, including curly 4b/c hair. For lasting results, use a heat protectant and finishing product.
•Q: Why did my TYMO Porta turn off unexpectedly?A: The TYMO Porta has a safety feature that powers it down after 30 minutes of no activity.
•Q: What distinguishes the TYMO Porta from the TYMO Ring?A: While the TYMO Porta is great for on-the-go use without needing a plug, the TYMO RING is designed primarily for home and longer use.