•QCY V20 PRO
•-type-C interface port
•Storage capacity: max support 128gb(should be orginal and class10) low class SD card is not compatible.recommended: Sandisk Ultra A1 speed 98mb/s to check if the SD CARD is original scan the barcode at the back of the box. common problems of incorrect SD CARD are:-white screen-change of colors-ghost touch-black out-black and white-cant work properly-glitching-cant touch-over heat etc.Storage voltage: DC5V
•SIMPLE PROBLEM EXCLUSION:
•-If failure occures, try to troubleshoot it as follows.*FACTORY RESET-If you can't rule it out by yourself,please contact the after sale and maintenance department.
•-Unable to record video properly *change micro SD card*change resolution*make sure the SD card is properly installed *format the SD card after insert..
•IMPORTANT NOTE: WARANTY POLICY: -We provide 7days refund(if not yet completed the order) *replacement (if already completed the order) -6Months Warranty (This is applied for UNIT ONLY does not include accessories such as rubber,back camera,and power supply) We will repair the product under the warranty for free during the 6months valid period,but costumers should pay shipping fee charges for returning the product. This warranty only applies where a deffect has arisen ,wholly or substantially as a result of faulty manufacture during warranty period. Remember not to remove the warranty or factory sticker when it is removed the warranty will be void.
•THE WARRANTY DOES NOT COVER *Damages caused by human factors include using the products in abnormal conditions and operate the device against user manual. *The gurantee is INVALID if defects is caused by incorrect use,poor maintenance or if persons not authorized by our store have carried out alteration or repairs. *Damage caused by poor transportation after you purchased this product *Customers who can not show valid warranty sticker