1. Return/ refund of items that are unworn/ unused given the valid reasons: not operating, broken or damaged which makes the item totally not usable. Boxes that are slightly damaged but inside is still good, please bear with us that we are not in control of the delivery. Rest assured that we pack the items based on its durability and the team have own recording of all parcels before packing and after packing for security purposes.
2. We assure that all items gone through strict quality control (especially electronic items) prior to packing.