Dear Dilu agent, hello. Regarding express delivery, the default shipping method is Shentong. If you need SF Express, please contact customer service to make up for the shipping cost. Regarding shipment: Generally, orders placed before 15:00 on the same day are shipped on time the next day after 15:00. (Excluding out of stock styles and special holidays) If there are any special circumstances, we will contact you. [Regarding after-sales service] If there are any issues with shoes sold, please contact our customer service immediately to explain the situation. We will be responsible for handling them. Please rest assured that [Regarding quality] if the sole is broken, unglued, damaged, or missing eyelets, we will be responsible for handling small thread ends, small stains, slight color differences, slight glue on the upper, or improper size! None of them are quality issues, please carefully place your order! [Regarding returns and exchanges] 2. Returned goods should not affect secondary sales, otherwise the warehouse has the right to refuse. Products that have been worn, worn soles, washed in water, or damaged by humans will not be accepted for return or exchange. Regarding the picture package, please contact our online customer service for both the picture package and the video