•Q1, regarding minimum order quantity, does it support mixed orders? Is there any amount limit? How is shipping calculated? A1: All products can be ordered according to the above minimum quantity, no amount limit, mixed orders are supported, and Alipay transactions are accepted!
•Q2, are the products listed in stock? What should I do if they are not available? A2: All our products are sold in stock, and those shown as available on the page are indeed in stock. Please feel free to purchase. Due to the large variety of products and high daily sales volume, items may not be promptly removed from stock leading to shortages. We apologize for this inconvenience and will contact you via phone or Wangwang message to resolve the issue promptly
•Q3, can I choose the color or style of the product? A3: Regarding color and style issues, it's mixed styles by default. For customers with special color requests, please contact customer service and add a note to your order
•Q4, I have already paid, when can the goods be shipped? How long will it take to receive them? A4: Generally, orders are shipped within 24-48 hours. Delivery time varies depending on distance, weather, and different courier company operations. Typically, it takes 1-2 days for Jiangsu, Zhejiang, and Shanghai, 2-3 days for Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, 3-5 days for other regions, and 4-7 days for remote areas. For logistics outside the provinces, it usually takes 3-7 days. If it hasn't arrived within this time frame, please contact customer service promptly(If there are delays or lost packages due to sales peaks, increased shipping volume, or issues with courier companies' warehouses, please understand and we will handle it appropriately.)
•Q5, regarding after-sales A5: Please personally check the quantity with the shipping company personnel upon receipt. If there are any missing items, please have the shipping company personnel sign for confirmation. We will compensation from the shipping company and compensate you for the missing parts
•Q6, Regarding product quality, pictures reflect the actual product more accurately than A6: product images. However, due to factors like lighting and photography skills, there may be slight differences between the picture and the actual product. The factory may adjust product and packaging colors and methods due to market changes. Please refer to the actual product. As this is wholesale, shipments are generally large quantities. If there are quality issues with received products, please contact customer service promptly, and we will handle it properly