Prior to purchasing, please review our product descriptions for assurance of top-quality and brand-new items.
Should you receive a damaged or incorrect item, contact us within 24 hours so we can promptly address and resolve any issues.
We welcome your questions and feedback as we continually strive to improve our services for our valued customers.
DISPATCH & DELIVERY
Once the courier has collected your parcel, we no longer have control over the distribution process or the timing of the delivery. However, we are always here to help you with any concerns or issues related to your delivery.
CANCELLATION POLICY
No cancellations after order processing. Please double-check your order before checking out.
RETURN/REFUND POLICY
Please record a video while opening your parcel. Refunds require an unpacking video.
If you’re happy with your purchase, we would greatly appreciate it if you could take a moment to leave us a review. Your feedback helps us improve and lets others know what to expect.