About Size: The Shoe Size of Bare Foot Beach Soft Shoes Is Two One. What Is a Shoe Size. For Example, for Shoes of Size 34, This One Is 34/size 35. This One Is Sneaker Yards. If the Foot Is Fat Feet Wide, We Recommend That You Buy a Larger Size of Size 1! About Smell: Our Factory Direct Sales Will Be Delivered Directly, So It Is Normal for New Shoes to Smell a Little! Just Put It in the Shade and Breathable! I Don't Know How to Contact Customer Service First, Multi-Functional Bare-Foot Beach Soft Shoes. Use Swimming. Beach. Riding. Fitness. Running. Vigorous Walking. Vacation. Easy to Carry and Compact. Stream. Water Park. Beach. It Is Not Convenient to Bring Slippers. Bare-Footed Beach Solved This Problem Soft Shoes. Easy to Carry, Small and Exquisite. About Express Delivery: Our ZTO Express, Yunda. We Support 7-Day Return without Reason. However, Please Confirm the Address and Size Information When Placing an Order. Don't Make Mistakes! We Checked the Shipment! Therefore, There Is a Problem with the Wrong Style and Quality of the Shoes Received. except for Man-made Damage. We Pay for It. Please Rest Assured to Buy It.