Product description
1. Leave a message for a reply
If we cannot reply promptly (please don't worry, this is definitely not avoiding the issue or ignoring you all, just temporarily away from the computer or replying to someone else's message)
Due to the large volume of shipments every day, our logistics colleagues work very hard. Orders placed before 4:30 a.m. can generally be dispatched on the same day (except during company events or major holidays). Orders placed after 4:30 a.m. may need to be shipped the next day. We apologize for any inconvenience
3. Regarding postage and courier logistics company information
Shipping Fee: Dear friends, 0k Don't be intimidated by the high shipping estimate given by the system. Due to inconsistent product weights, the shipping fee will appear higher after placing an order. If you have any objections to the shipping fee after placing an order, please contact our customer service promptly to help you adjust it correctly before confirming payment!
Regarding express delivery: Due to the weight of our products ranging from several kilograms to hundreds of kilograms, different regions use different express services for different products. We currently do not support designated express services
Our store is obliged to provide buyers with courier progress information but cannot bear responsibility for the courier (courier is not operated by our store). Some unexpected situations and delays during transportation are beyond our control. We hope all customers understand. If there are any issues, please contact customer service, and we will assist you promptly. Additionally, the quality of courier delivery personnel varies; in case of rude or unsatisfactory service from staff members, you can choose to complain to the courier company. Before signing for the package, please inspect it in person for any transportation damage or human damage. You can contact us, and we will file a claim with the courier
Five, regarding evaluation and suggestions
We attach great importance to your reviews and shopping experience. If you have any dissatisfaction, please let us know directly, and we will actively improve and provide better service. If you are satisfied with our products and service, please recommend us to your friends. We cherish our relationship with every customer and hope to provide not only high-quality products but also our service and enthusiasm! Lastly, we wish every customer a pleasant shopping experience and satisfaction! Thank you for your visit and support!