Regarding pre-sale question 1: What is the minimum order quantity, and is mixed shipping supported? Is there any limit on the amount? What is the difference? All products can be ordered in the minimum quantity mentioned above; there is no limit on the amount! Supports mixed batches! Supports Alipay transactions! We have indicated the weight of each product, and the shipping cost system will automatically calculate it during purchase. There might be slight discrepancies; please contact customer service if you have any questions. 2: Is it shipped randomly or can we choose a style? Regarding style and color issues, during stocking we default to sending mixed styles. If you have special requests, you can note the style or color (there's a section for notes when ordering together where you can write the item number and style, like: Y1: Black). We will try our best to match your requests but there may be shortages; we hope for your understanding Large items, please leave a message for notes Small items will be sent randomly Colors and styles are sent randomly, but you can leave a note, and we'll try to match it as per your request. If there's a shortage of color or style, we'll send it to you immediately. Please understand! When ordering together, there is a section for notes 3: Are the products on the shelves available? Is it possible to control the situation? All our products are sold in stock, and those displayed on the page as available for purchase are indeed in stock. Please feel free to buy Due to the large variety of products and high daily sales volume, there are rare cases where some items are not promptly removed from stock leading to out-of-stock situations. We apologize for this inconvenience and will refund any products that are not available or shipped. Please contact customer service promptly after receiving your order; we won't notify you individually. Thank you for your understanding! 4: I have already paid, when can it be shipped, and approximately how long will it take to arrive? Because our company's daily shipment volume is relatively large, we will ship your order within 24-48 hours after payment is received in order of payment. The delivery time may vary due to distance, weather, and different courier company procedures. Generally, it takes 1-2 days to arrive in Jiangsu, Zhejiang, and Shanghai, and about 2 days to Anhui Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin generally take 2-3 days, other regions 3-5 days, remote areas 4-7 days, and logistics outside the province generally take 3-7 days! Regarding shipping: All packages are collected at 5 PM, and same-day orders are usually shipped the next day or the day after. (In short, we try our best to ship as soon as possible.) Because there are many orders ahead of us to process, and many customers need to reorder or change their addresses, we will organize them before sending! We will arrange for shipment as soon as possible! I hope everyone can understand! Our cooperating courier companies are Yunda, Zhongtong, Shentong, and U-Speed And regarding shipping logistics, after-sales service, and quality issues with returns and exchanges If any product quality issues are found within 7 days of receipt (based on the date of receipt on the waybill), please contact customer service promptly Overdue items will not be accepted Problem products must maintain their original packaging (please bring your own packaging, do not stick or write directly on the product's original outer box) For returns of 5kg or more accumulated, the shipping cost will be covered by our company Please return using standard logistics with a total of 5-10kg shipments. Our company will cover the shipping costs. We decline expensive options like Debon and Jiaji, as well as Tiandi Huayu Logistics. Any violations will be at your own expense. No returns or exchanges without quality issues Before returning the item, please communicate with customer service and fill out the after-sales service form so that your return can be processed promptly 3. We will try our best to accommodate the customer's specification regarding product color or style, but we cannot guarantee it 100% If the color or style does not match, no returns or exchanges will be accepted
4. For cases where non-company products are sent to our company, we reserve the right not to process any returns or exchanges and require the customer to bear shipping costs, with the goods being returned directly to the customer. 5. The following conditions do not qualify for returns or exchanges: A Damaged or incomplete product packaging, missing product accessories or related materials; B Unauthorized repairs or modifications; C Not used or stored properly; D Color discrepancies or products beyond the after-sales service period Seasonal products are not refundable after expiration (e.g., summer fans and winter thermal pads) 6. After-sales service is the most basic service of the company. We are willing to provide excellent after-sales service for everyone. However, good after-sales service also requires customer cooperation. Please read the above instructions carefully before returning or exchanging goods and try to follow the company's regulations to avoid affecting your after-sales service 7. Regarding the handling of damaged and quality-issue products, if the weight does not reach 5kg and the customer wants to return it, they will be responsible for the shipping fee Regarding logistics, generally we ship via logistics outside the province. Yiwu logistics connects directly to the whole country; it can reach most cities at or above the municipal level but needs transi