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The seller requests customers to communicate with them instead of leaving negative comments. This is because the seller wants to address any issues and find a solution that will benefit both parties. The seller hopes that customers will understand their request and appreciate their willingness to work with them.

In summary, this online shop offers a product that requires customers to be mindful of their purchase and double-check the item they want to order. The seller advises customers to contact them immediately if there is any problem with the item and to communicate with them instead of leaving negative comments. The seller is willing to work with the customer to find a solution that will benefit both parties.