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₱151.17
₱299.00-49%
【Walang libreng regalo. Serbisyong pagkatapos ng benta】Kung may anumang problema sa package, direktang makipag-ugnayan sa mga tauhan ng serbisyo sa customer. Mangyaring huwag agad magbigay ng masamang puna. Maraming salamat sa iyo.
Sold by Beauty Haven.
7 sold
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Shipping
From ₱36.00
Est. delivery by Apr 18 - Apr 22
Specifications
Beauty Haven.
25 items
Shop performance
Better than 88% of other shops
Ships within 2 days
102%
About this product
- Country of Origin:China
- Pack Type:Single Item
- Shelf Life:24 Months
- Quantity Per Pack:1
- Contains Alcohol or Aerosol:Contains Neither
- FDA Registration No.:NN-1000013563140
- Brand:TikTok
Product description
## I. Service Purpose
To provide customers with high-quality, efficient and satisfactory after-sales service, safeguard customers' rights and interests, and enhance trust and loyalty.
## II. Service Contents
### (I) Return and Exchange Service
1. **Conditions**
- Quality issues: Within 3 days of receipt, if the product has quality problems (such as damage, etc.), it can be returned or exchanged.
- Non-quality issues: Within 7 days of receipt, if the product is brand new, unused, with intact packaging and does not affect secondary sales, it can be returned or exchanged without reason.
2. **Process**
- The customer contacts the customer service to explain the situation and provide information (attach photos if necessary).
- The customer service reviews and informs the result within 2 days. After passing, the address and precautions are provided.
- The customer sends the product back (for quality issues, our side bears the freight, which will be refunded after prepayment; for non-quality issues, the customer bears it).
- Our side will inspect within [inspection time] after receiving the product, and handle the return or exchange if it meets the conditions.
### (II) Consultation and Complaint Handling
1. **Consultation**: Provide services through multiple channels, and the customer service will reply and answer within 10 minutes.
2. **Complaint**: Customers can file complaints through multiple channels. The customer service will contact to understand the situation within 10 minutes after receiving, formulate a plan and negotiate a solution, and record and analyze complaints to improve the service.
9## III. Service Commitments
1. Honest service and inform truthfully.
2. Efficient service and handle on time.
3. Customer first and respect needs.
4. Quality assurance, and there is a certain warranty period for repaired products.
## IV. Supervision and Improvement
1. Establish a supervision mechanism and regularly evaluate the service.
2. Encourage customer feedback and reply and improve in time.
3. Continuously optimize policies and processes to improve service quality.
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