Han Ji Aromatherapy Essential Oil 10ml Fresh Fragrance Diffuser Stone Humidifier Special Water-Soluble English Version Cross-Border Trade Essential Oil Healthcare Wellness

■ about after-Sales Service

1.Wholesale business profits are slim; in case of dissatisfaction with the product or damage caused by logistics and other issues, we do not accept refunds or discounts!Three percent is within the normal range of transportation losses, please understand.Shipping costs for returns and exchanges are to be borne by the customer!We are a reputable manufacturer and will strictly handle stocking and packaging

2. Our company goes through three inspection procedures: picking, checking, and packing when shipping to completely control missing items. Every order comes with a detailed list and is sent with the goods. When receiving, please count the items in front of the courier! If there's any shortage, contact us as soon as possible! Don't come back after signing to tell us what's missing; any issues after signing are the responsibility of the recipient!(If the doorman signs for it, it still counts as a signature even if it's not done by the recipient)

■ about Exchange and Exchange

1.For products purchased in our store that have quality issues, returns and exchanges can be processed within seven days.Please contact our customer service first so we can quickly handle your return request; otherwise, returns and exchanges will not be accepted!(For returns or exchanges, please provide actual photos)

2. Before receiving the goods, first check the packaging. If damaged, please inspect the goods before signing for them. If damaged, please promptly inform us of the damaged product's name and quantity on the same day, and take photos on-site to send back to our customer service for handling. This will help us claim compensation from the courier

■ Disclaimer

1.We are not responsible for any losses caused by returning the product or requesting a refund without contacting customer service

2.If it does not comply with the return and exchange rules, we will reject all prepaid shipments and do not take any responsibility

3.When returning the product, if no buyer's text information is attached, resulting in the inability to contact the buyer and losing touch with you, we do not bear any responsibility

4.If the product fails to arrive due to the buyer's incorrect address or other reasons, we will assist you in tracking it.If it's truly lost, we are not responsible

5.Because some products are fragile, buyers must carefully package them when returning or exchanging to ensure product safety.If the product gets damaged during return shipping, our company does not bear any responsibility

■ about Comments

1.After receiving the goods, if you have any dissatisfaction with the product or service, please do not rush to leave a review but promptly report it to the company so that we can handle it promptly

2. When encountering slow logistics issues, we will promptly follow up and resolve them properly. Long live understanding. Please do not leave negative feedback due to logistics! Many thanks!

■Integrity in Business