Product description
◆1 About the minimum order quantity, do you support mixed orders?Is there any limit on the amount?
All products can be wholesaled as long as they meet the minimum order quantity set on our website
◆2.Are the products on sale in stock?What should I do if there's a shortage?
All of our products are sold in stock.The items shown as available on the page are indeed in stock, so please feel free to purchase.Due to the large variety of products and high daily sales volume, there may be rare cases where some items are not promptly removed from stock, causing them to be out of stock.We apologize for any inconvenience and will contact you via phone or Wangwang to handle this situation
◆3.Can I choose the style or color for this product?
Regarding style and color issues, because it's wholesale, colors are mixed from the factory.Friends with special requirements can note down the style or color, and we'll try our best to match your request.However, there may be random shipments where the color or style isn't available in stock.We ask for your understanding and patience with these issues
◆4We have already paid, when can we expect delivery and how long will it take to receive the goods?
Because our company's daily shipment volume is quite large, we will ship within 48 hours after your payment according to the order of payment.The delivery time may vary depending on distance, weather, and different courier company operations.Generally, shipments to Jiangsu, Zhejiang, and Shanghai take 1-2 days to arrive, other regions around 3-5 days, and remote areas around 4-7 days.For out-of-province logistics, it usually takes 3-7 days!If you haven't received your goods after the corresponding number of days, please contact our customer service for inquiry.We will help you investigate the reason and resolve the issue
◆5 I don't have Alipay or know how to use it, can I make a bank transfer?
If you don't have an Alipay account, you can first place an order for the goods, then contact our customer service to arrange a bank transfer transaction.After making the payment, be sure to notify customer service to avoid any delays in shipping due to excessive payments.Once we confirm the amount, we will arrange for the necessary goods to be shipped from our warehouse
2: Shipping Instructions:
Note: Due to the difference between wholesale and retail, each order has a variety of products and quantities are quite large.We will promptly arrange and pack the goods after receiving payment.We will help you arrange shipping within 1-2 days as soon as possible.We do not accept urgent orders because we cannot control the logistics speed; everyone who shops online should understand this.Please do not make it difficult for us, dear customers
◆ Freight: Charging Standard: The freight is approximately charged at 15--50 yuan per box when picking up the goods from the logistics company.We do not charge you any transportation fees because each region's freight stations are different.We cannot clearly know each region's freight charging standards.This can only be measured according to your local standards or by consulting the freight company yourself.Ask which freight station is good in Yiwu and let us know, then we will have the driver deliver to that freight station.Please understand~~ O(∩_∩)O Thank you
Due to the large volume of shipments, for orders that require delivery, we need to send the goods to the freight station first in order to obtain the freight station's tracking number and phone number. Thank you for your cooperation!
Three: After-sales Instructions
◆ Regardless of whether you encounter service or product quality issues, just contact our after-sales customer service Wangwang, and we will definitely help you solve the problem without avoiding responsibility. Giving a medium or negative review won't solve your issue and won't benefit either party. We hope to establish long-term cooperation with every customer, as you are also a seller. We understand such issues and hope we can mutually understand and solve them together. In low-profit business, we hope everyone can communicate happily. Please refuse to give negative reviews based on subjective judgments such as poor product material or ineffective product effects without providing solid evidence and materials, otherwise we will treat it as malicious evaluation! We also hope your shopping experience with us is pleasant