Product description
【Q1】:Why does sugar spill everywhere?
【A1】:We recommend that the machine be operated in an open area when using it,If you're worried about sugar spilling everywhere.
【Q2】:Why doesn't the sugar melt?
【A2】:You need to let the machine start for 1-2 minutes before starting the sugar again.Because only if the machine is hot enough, the sugar will melt faster.
【Q3】:How the machine is cleaned?
【A3】:You put the parts with sugar in hot water, wait for sugar to melt, it will be easy to clean
【Q4】:Do you have video tutorials?
【A4】:Our products have detailed video tutorials, you can use according to this video introduction.
【Q5】:Why is there always so much sugar stuck to the sides?
【A5】:1)Heat the machine a little longer
2)Use less sugar each time
3)When the sugar comes out, roll it up quickly or it will stick to the sides
【Q6】:Which sugar works best?
【A7】:If you have any other problem,Please contact customer service first and we will get back to you as soon as possible
1. Power on and warm up for 2 minutes and then pause.
2. Add rock sugar (or granulated sugar / hard sugar) to the sugar plate.
4. Roll up the sugar shreds with a rabbit stick.
5. You can pause and repeat the addition of sugar until it is rolled into the ideal size of marshmallow.