Product description
Notes for receiving goods!
To prevent goods from being lost or damaged during transportation, we have taken appropriate and thorough measures:
1.Warehouse division of labor: one person for picking, one for reviewing, and one for packing to prevent shortages
2.Packing list is provided with the goods for customers to check the goods
3. Customers need to open and inspect the package upon receipt, regardless of whether the outer packaging box is damaged or not. If there are any product damages due to transportation issues, please obtain a stamped proof from the relevant shipping company and provide it to us. We will assist the customer in filing a claim
4.If any quality issues are found within one week of receiving the goods, you can directly return them to us.For higher-priced items, the warranty card can be used for a half-year or one-year warranty according to the product's attached warranty policy.We will bear the cost of goods loss (quality issues), but not the return shipping fees
5.If the goods are not received as requested, such as damage or loss caused by logistics, we will not be responsible for it
6.All customers please protect the integrity of the product packaging, complete accessories or related materials.If there are quality issues with the product itself, we will provide returns or exchanges within the specified time frame(If exchange is needed, shipping costs will be borne by the customer)
Yancheng Xiangchen Sponge Co., Ltd. is a company that produces and sells sponges, diamond sand sponges, sponge scouring pads, and creative home products
The company is located in Yancheng, Jiangsu, with ten years of product accumulation and development. We have our own unique advantages, focusing more on product quality in production and customer service in after-sales and shopping experience! Looking forward to collaborating with you and growing together!