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About after-sales: Supports 7-day no-reason returns and 15-day exchanges without affecting secondary sales. If the product is unsatisfactory or damaged in transit, buyers must inspect it with the courier and refuse delivery. Once signed for, return shipping costs are borne by the buyerThe seller sent the wrong product with issues in function and quality; return shipping costs are covered by the sellerPlease count the goods in front of the courier. If you find any shortage or missing items upon signing for delivery, take photos of all products immediately and contact customer service for resolutionRegarding placing an order: Please provide detailed delivery address, recipient's name, and phone number, especially the phone number should be kept reachable as much as possibleAfter the goods are shipped, if there is a change in address due to buyer's reasons, requiring transit or return, or if they are signed for at the wrong address, the resulting costs and losses are to be borne by the buyer themselvesRegarding logistics: Our store cooperates with logistics companies such as STO and YTO, shipping within Guangdong Province to Beijing and GuangzhouLarge items can be shipped via logisticsThe issue of speed has always troubled us; for urgent orders or those who lack patience, please be cautious when placing orders as climate issues can affect delivery speedWe cannot promise when you will receive the product, but you can inform our customer service to check the shipment status. We will contact the courier to verify the delivery situation and expedite deliveryWe hope that you understand and support us, and that the speed of delivery and attitude of some couriers do not affect our relationship with you