•1. Regarding wholesale, our company offers mixed batches starting from 5 pieces or 200 yuan. For small sample orders (1 or 2 pieces are considered samples), there are discounts online. We do not accept price negotiation for small quantities; for large orders, please discuss with customer service
•Our store promises a 7-day no-reason return and exchange service for wholesale customers, but for sample viewing customers, due to low profit margins on prices, we do not provide a 7-day no-reason return and exchange service for sample taking customers
•Due to courier violence, we suggest that you inspect the goods upon receipt. If everything looks fine before signing, it will be considered that there are no quality issues
•2. about Color
•Our store's products are all taken in kind, and the colors have been professionally proofread. They are close to the actual tiles shown; please understand that there are differences in color contrast and temperature between computer monitors
•3, Regarding customer service, they are generally online during business hours. If your inquiry wasn't responded to promptly, it might be due to high volume or system failure at that time. Please wait patiently, and we will contact you
•4. Regarding after-sales support, products can be returned or exchanged within 7 days without any reason. If the product does not affect secondary sales, return shipping costs for non-quality issues are borne by the buyer. However, if there are issues with the product itself, return shipping costs are covered by the seller
•5, Regarding delivery, our cooperating courier company is Yunda Express. If it can't be delivered, please contact customer service. For large quantities, we recommend using logistics; please contact customer service for details
•6, Regarding evaluation, express delivery and logistics are beyond our control. Please do not base your evaluation on dissatisfaction with the delivery service attitude or arrival time. Your honest evaluation is our driving force to improve. If you are satisfied with the received goods and feel happy, please give us encouraging reviews. Once there is an issue and you feel unsatisfied, please communicate with customer service promptly. Any problems can be quickly resolved to clear your doubts and dissatisfaction, providing you with a pleasant experience