Product description
Artificial Plastic Ordinary Pearls, some pearls have slight scratches and other defects, but they do not affect use or appearance. This is not a reason for return or exchange
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If you encounter quality issues or are unsatisfied, just contact our customer service, and we will proactively and objectively help you resolve them instead of avoiding responsibility! Giving negative reviews easily doesn't help either seller or buyer. Helping you solve practical problems is our service level. Mutual benefit is our goal
If you find any quality issues after receiving your order, please contact our customer service within three days of receiving the goods. Take a photo of the defective item with a digital camera and send it along with the product name and number to our customer service for review(Note, sending photos must be done within three days of receiving the goods; any delay will not be accepted.)Returns requested without sending photos will not be acceptedWe will provide a response within 24 hours after receiving your after-sales requestThe processing results are divided into two types: returns and exchanges and direct refundsDisclaimer: The definition of quality issues refers to problems caused by errors in product manufacturing or assembly processes that make the accessory completely unwearableThe specific situations include the following: severe rusting, breakage, large areas of discoloration and fading, missing diamonds, and lack of accessories, which significantly affect wearabilityWe hope customers can understand minor flaws that do not affect wearing. Jewelry has fashion and trend characteristics; some flaws that do not affect wearing are inevitableWe do not promise returns or exchanges for minor defectsAfter-sales confirmation allows us to send quality issues back to our company. Please discuss specific shipping methods with our after-sales specialist. We will cover shipping costs due to quality issues, but you need to pay in advance. Once we receive the goods, we will reimburse you for the shipping costsWe do not provide separate shipping for returns or exchanges; the exchange will be sent together with your next orderNote: Our company does not accept returns via regular mailWhen sending, please leave a small note with your name and phone number in the mail, and write the details of the goods in a list for us to verify after receiving themIf you do not provide the above information, we will not accept the return of the goodsYou are responsible for the consequencesPlease understand! Second statement: For a pleasant cooperation, please inspect the package in front of the courier. If there are major issues (such as extensive damage, water ingress, stepping on, etc.), please refuse to accept the package. If there are quality issues with individual products, please take photos and send them to customer service for handling
Please Look at the after-Sales Problem with Understanding, and We Don't Want to Bring You Any Trouble, Because Most after-Sales Services Are Actually Taken during the Express Delivery Process. We Have Also Been Deeply Troubled for a Long Time. However, for Your Pleasant Shopping, We Still Bear Most of the Mistakes of Express Delivery on Our Shoulders.