Product description
Classic Game Number:
Mini version: 13000+ Games
Lite version: 20000+ Games
A: Screen frozen/Black, the response is slow, the game screen cannot be accessed, the screen is garbled, and there is a black screen
Q:The power adapter's power is insufficient, replace the power supply. The required plug output current: 5V/2A
A:The handle button has no response, and the handle cannot be connected.
Q:It is necessary to check whether the receiver is properly plugged into the game console.
A:The handle connection keeps flashing.
Q:The receiver of the gamepad is not plugged in properly and needs to be plugged in again or the battery needs to be re - installed.
•Check whether the power supply is on.
•Check whether the TV is on.
•Check whether the connection between the console and the TV is intact and correct.
•Check whether the TV is working properly and whether it is in HDMI mode.
•Check whether the TV's volume is adjusted correctly.
•In HDMI mode, check whether the HDMI port is plugged in properly and the connection is good.
A:The screen has no color or has a mosaic.
•Check whether the connection between the console and the TV is intact and correct.
•Check whether the TV's color is adjusted properly.
•It is necessary to use the HDMI high - definition cable that comes with the game console to connect to the display screen.
A:The handle does not work.
Q:Check whether the battery is correctly installed, then long - press the HOME button to start the handle.
If this procedure can't solve the issue. Please contact us, we will help you to solve immediately