Please note that Flexispot Philippines is NOT handling nor responsible for assigning the courier and DOES NOT have access/control over the delivery timeframe therefore, we are NOT liable for any delays or damages. However, what we can assure you is that we will INSPECT, PACK, AND HANDOVER your order/s to the logistics team as soon as possible. If you have received a damaged product, kindly reach us out via chat so we may assist you further.