All of OUR products and accessories listed here in our store are guaranteed brand-new. we guarantee that it is not damaged at all. Your trust is more important to us. If you have inquiries or questions please do not hesitate to chat with us and simply click the chat button. - We will not be held liable for any delay or damages due to Shipping! But we will assure you that all orders are packed securely. We process your order for shipment as soon as we receive the system request. Happy Shopping!