•1. SOLOVE W9 magnetic power bank is mainly designed for iPhone 12 series. It is a product before the release of iPhone 13 series. Due to the continuous updating of charging technology, the matching of old models of power banks with new mobile phones may be slightly different, which may affect the charging efficiency of wireless charging. The same goes for phones from other brands. (*Take note of this!!!)
•2. SOLOVE W12 is an upgraded version of W9 magnetic power bank, which is compatible with iPhone 12 and 13 series.
•3. The wireless power banks support all Android phones and iPhones with a wireless charging feature. Need to be emphasized again that your phone must feature wireless charging, and also not a low-end version. For iPhone users, it only works on iPhone X and above.
•4. When performing magnetic charging, it is recommended to charge by removing the shell or using a protective case that supports magnetic charging.
•5. When using wireless charging, please do not move the phone halfway, reduce the background operating environment, and avoid discharging while charging. If the phone is moved too much and opened too many programs, it will also affect the charging speed.
•6. Wireless charging speed would be slower than Wired charging speed, If you want faster charging, please use Wired charging (via Type-c port + fast charging cable, this is recommended!!!)
•7. The package contains a small round Magnetic Sheet, which is used to attach the W9 power bank to the device more firmly! Kindly see the picture information.
•8. When charging the power bank or charging the device with the power bank, if you encounter heat, please don't worry, this is a normal phenomenon. This is due to the heat generated by the fast charging environment or the charging voltage environment during charging. It is recommended to stop using it first and wait for the heat to dissipate before recharging.