Good customer service, they refunded me and sent me a new one. Sana tumagal ung cord hndi gaya sa 1st purchase ko. 65w nalang bilhin nyo instead of 100w kasi 65w lang din naman ung dadating, wala silang 100W, kaya nag reklamo ako atfirst at nag refund din naman sila, hndi mahirap kausapin, salute :)