TWICE 2024 Season' s Greetings News Room (Postcard & Photocard Set)

•Feel free to message us anytime with your inquiries and concerns.

•We do officially distribute brand-new and factory-sealed products.

•We carefully pack and send all your orders after double-checking.

•All purchases from K-STAY will be Counted on the Hanteo Chart.

•The manufacturer does not accept exchange or refund with fine creases or scratches on the surface

•Please don't forget to leave a rating and a review!

•Outbox is just for protecting goods. So contamination or damage during the distribution process can not be the reason for exchange, refund, or return.

•In the case of prints and outputs like photo cards, postcards, etc., imprints, scratches, and pitted marks are not subject to exchange, refund, and return, except on the portraits part.

•You cannot exchange, refund, or return the bent photo card that can be unfolded in its original state again.

•We don't accept the request for an exchange, refund, or return for products that have passed more than a week since delivery.

•We check if the light stick works well and take a photo of it for you before shipping it. So, we need to open the box first and you cannot exchange, refund, or return it for this reason.

•If you want to exchange/refund due to damage, you must send us a full unboxing video from the packaging box.