MISSING / INCOMPLETE ITEMS - Please take a video while opening your parcel/package.
DAMAGED ITEMS - All our Products had gone through a strict qualitycheck, but if you will claim for a damaged item, Please note that upon opening of the parcel, kindly make sure that you continue to take video of the items while you do quality checking.
Failing to submit any clear proof will be considered as SCAM.
Please Feel free to message us your concerns and let us handle it maturely.For WE, at Kelly PH Team believe that all problems can be solved with Good communication.
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