About this product
Contains Dangerous Goods?No
Warranty TypeNo Warranty
Model11 Pro
Product description
*Box with connector, sim card remover
Note: In case we ran out of accessories and box for freebies we replaced it by other freebies.
Thank you for your purchase! We are committed to providing you with high-quality products and exceptional service. Below are the key details of our warranty policy:
1. Warranty Coverage:
Our products come with a warranty that covers defects in materials and workmanship under normal use.
2. Warranty Period:
The warranty is valid for 7 days from the date you receive the item. Please inspect your product upon delivery. .
3. Replacement Policy:
If you encounter a defect during the warranty period, please contact us. We offer a 7-day replacement guarantee to ensure you are satisfied with your purchase.
4. Exclusions:
The warranty does not cover:
•Damage resulting from misuse, abuse, or neglect.
•Normal wear and tear (Broken Screen).
•Damage caused by unauthorized repairs or modifications.
5. Claim Process:
To initiate a warranty claim:
•Contact our customer service team.
•Provide proof of purchase and a description of the issue.
•Ensure the warranty STICKER is intact for your claim to be processed otherwise warranty is void
•Make sure to sign out the id and password to be removed
•Follow the instructions provided to return the product for inspection.
6. Customer Support:
Our customer service team is here to assist you. If you have any questions or concerns regarding your warranty, please reach out to us.